SmartHub IX

SmartHub IX Partners

NOC Contact. Contact Points For Fault Reporting and Escalation

First Contact Point
EMIX – NOC (24/7)

Tel: + 971 4 357 5000
Fax: + 971 4 334 0857
E-mail: noc@emix.net.ae

SE/EMIX

Tel: +971 4 202 5130
E-mail: yaqoub@emix.net.ae

Thrid Escalation Point
Manager EMIX 

Tel: +971 4 202 5138
E-mail: mmanga@etisalat.ae / imran@emix.net.ae

Further Escalation
Director – Internet Operations 

Tel: + 971 4 2025 373
Fax: + 971 4 3340 857
E-mail: adalsuwaidi@etisalat.ae

General Complaints
Manager/Product Management-IP SmartHub

Tel: + 971 4 371 7236
Fax: + 971 4 358 1010
E-mail: moyahiya@etisalat.ae